Patient Participation Group (PPG)

MOUNT GROUP PRACTICE

PATIENT  PARTICIPATION  GROUP (PPG)

WE HAVE HAD A PATIENT PARTICIPATION GROUP (PPG) SINCE 2015.  WE ARE LOOKING AT DIFFERENT WAYS OF ACCESS TO THE GROUP TO ENCOURAGE PATIENT INVOLVEMENT.  WE ARE SUGGESTING A TRIAL OF A VIRTUAL GROUP.

IF YOU WOULD LIKE TO BE INVOLVED AND PROVIDE ANY SUGGESTIONS OR COMMENTS PLEASE CONTACT RECEPTION OR SEND THEM TO:

joannemcbride@nhs.net

PLEASE PROVIDE YOUR PREFERRED CONTACT E-MAIL ADDRESS AND INDICATE YOUR AGREEMENT TO SHARE YOUR SUGGESTIONS AND COMMENTS ON A MONTHLY BASIS WITH OTHER PATIENTS.

THANK YOU FOR YOUR CO-OPERATION.

 

PPG Terms of Reference

The group was formed in 2015 to give us an understanding of patient views and to enhance the patients journey at our practice.

By communicating with our patients –  by whatever means suits their circumstances, to enable us to improve the quality of care they receive from the practice

To encourage patient feedback and suggestions to maintain our high standard of care

To understand patients needs and deal with them in a considerate and sensitive way, ensuring dignity at all times

To meet quarterly to ensure progress and improvement