The Mount Group Practice 01302 361222
[email protected]
Bessacarr Medical Centre 01302 539387
[email protected]

About our PPG

We are continually looking at ways to improve our services and future developments within the practice, and we value your comments and opinions. We are currently in the process of setting up a Patient Participation Group.  Meetings will be held giving patients the opportunity to express their views, and share suggestions and comments with other members of the group and practice staff.  Please see the notice board for details or ask at reception.

We have had a patient participation group (PPG) since 2015.  We are looking at different ways of access to the group to encourage patient involvement.  We are suggesting a trial of a virtual group.

If you would like to be involved and provide any suggestions or comments please contact reception or send them to:

[email protected]

Please provide your preferred contact e-mail address and indicate your agreement to share your suggestions and comments on a monthly basis with other patients.

Thank you for your co-operation

PPG Terms of Reference

The group was formed in 2015 to give us an understanding of patient views and to enhance the patients journey at our practice.

By communicating with our patients –  by whatever means suits their circumstances, to enable us to improve the quality of care they receive from the practice

  • To encourage patient feedback and suggestions to maintain our high standard of care
  • To understand patients needs and deal with them in a considerate and sensitive way, ensuring dignity at all times
  • To meet quarterly to ensure progress and improvement