Please let us know how likely you are to recommend our GP practice to your friends and family.
Please e-mail your completed form to:
Or ask for a form at your next visit to the Practice.
Following any appointment at the surgery you will receive an automatic F&F request to your mobile phone. Please take the time to complete it and return your feedback to us via the link.
Please be assured your responses, positive or negative, are taken seriously, and we make every effort to act upon your comments. The responses are anonymous, however, if you require feedback from us, please provide your contact details.
| Mount Group Practice Annual Friends & Family Feedback 2023 – 24 | ||||||||
| Very Good | Good | Neither Good nor Poor | Poor | Very Poor | Don’t Know | Total Feedback | ||
| Apr-23 | 248 | 47 | 5 | 5 | 7 | 5 | 317 | |
| May-23 | 216 | 47 | 8 | 8 | 1 | 1 | 281 | |
| Jun-23 | 246 | 40 | 1 | 8 | 9 | 3 | 307 | |
| Jul-23 | 251 | 42 | 2 | 9 | 2 | 0 | 306 | |
| Aug-23 | 196 | 39 | 11 | 3 | 0 | 0 | 249 | |
| Sep-23 | 216 | 36 | 4 | 5 | 3 | 0 | 264 | |
| Oct-23 | 210 | 39 | 6 | 3 | 2 | 0 | 260 | |
| Nov-23 | 233 | 38 | 8 | 4 | 3 | 3 | 289 | |
| Dec-23 | 206 | 42 | 5 | 5 | 1 | 1 | 260 | |
| Jan-24 | 232 | 36 | 11 | 1 | 5 | 0 | 285 | |
| Feb-24 | 266 | 46 | 6 | 5 | 9 | 3 | 335 | |
| Mar-24 | 234 | 48 | 13 | 7 | 13 | 1 | 316 | |
